Frequently Asked Questions
Find answers to the most common questions about our services.
Does a home battery work automatically during a power outage?
Only if the system is set up to do so. Most standard (grid-connected) systems switch off as soon as the grid fails (anti-islanding). If you do want power in case of a failure, you need an inverter/battery system with an emergency power/backup function (often with an automatic or manual transfer switch) and a separate backup group(s) or critical loads distributor. So whether it works automatically depends on the hardware and configuration chosen.
You may also be interested in these questions:
With a dynamic energy contract and a home battery, you always benefit from the lowest energy rate of the day. Exactly how much you save depends on several factors such as your energy consumption, solar production, the capacity of your battery and current power prices. Especially with large price differences in the energy market, a smart battery can make all the difference. By charging when power is cheap and discharging when rates are high, you maximize your solar power as well as market prices. At SunCharged, we are happy to help you understand your personal savings potential.
Trading on the EPEX market means being smart about your energy consumption and storage: you use power or charge your battery when the price is low, and you consume less or feed back to the grid when the price is high. This works in conjunction with a dynamic energy tariff, where the price of power changes every hour. With a smart energy system, this happens automatically. This provides financial benefits and helps keep the energy grid in balance.